Shipping & Delivery Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

Note: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

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Shipping Method               Estimated Delivery              TimeCost

Standard Shipping.              3-5    business days              Free       

Express Shipping[               1-2.    business days.             $10.00 Extra

Free Shipping                      3-5     business days.            Free ​​​​​​​​​​​

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Delivery delays can occasionally occur due to carrier issues or extreme weather conditions.

You can skip the shipping fees with free local pickup at 200 S. Central Campus Dr. SLC UT.. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business days.

We will send you an email when your order is ready along with instructions. Our in-store pickup hours are Monday-Friday 9 AM - 5 PM. Please have your order confirmation email with you when you come.

We currently offer international shipping to:  CANADA  - PERU

• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout based on weight and destination.

• Customs, Duties, and Taxes: INTI Specialty Coffeee is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.

If you haven’t received your order within 3 - 5 days of receiving your shipping confirmation email, please contact us at info@intispecialtycoffee.com with your name and order number, and we will look into it for you.

If your order arrives damaged, please save all packaging materials and damaged goods, and contact us as soon as possible at [Your Support Email] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If your tracking information shows that your package was delivered but you have not received it, please contact the shipping carrier to file a claim.